Thrift Society – Privacy Policy
At Thrift Society, we respect your privacy and are committed to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy outlines how we collect, use, and protect your information when you visit our website or contact us.
1. Information We Collect
We collect limited personal information to provide our services effectively. This may include:
- Contact details (name, email, phone number, and city) when you fill out forms or contact us.
- Business or organization details when you apply for partnership or collaboration.
- Pickup-related details when scheduling or requesting donation services.
- Technical data such as browser type, device, and general analytics (non-identifiable).
We do not collect or store payment or financial information through this website.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services.
- Coordinate donation pickups, partnerships, or community programs.
- Improve website experience and customer communication.
- Share relevant updates or confirmations related to your interaction with Thrift Society.
We do not sell, rent, or trade your personal information to anyone.
3. Sharing Information
Your information may be shared with trusted service providers (e.g., email platforms, hosting providers, or logistics partners) who help us operate efficiently. These partners are bound by confidentiality agreements and must comply with Canadian privacy regulations.
When applicable, data may be shared with DonateYourStuff.ca, our official pickup arm, for donation coordination or scheduling.
4. How We Protect Your Information
We use secure systems, encrypted connections, and access controls to protect your data. Only authorized personnel can access personal information, and only when required for operational purposes.
5. Cookies and Tracking
Our website uses basic cookies to enhance user experience and collect anonymous traffic data. Cookies do not store personal information and can be disabled through your browser settings.
6. Retention and Access
We retain personal data only as long as needed to fulfill its purpose. You may request access to your information or ask that it be corrected or deleted by contacting us using the form on this website.
7. Your Rights
Under Canadian law, you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate data.
- Withdraw consent for communications at any time.
8. Links to Other Websites
Our website may include links to partner or community sites. We are not responsible for the privacy practices or content of external websites.
9. Updates to This Policy
We may revise this Privacy Policy as needed. Any updates will be posted on this page with a new “Last Updated” date. Continued use of our site constitutes acceptance of the updated policy.
10. Contact Us
For privacy questions, data requests, or concerns, please contact us using the form on this website.